Contact

We're a small team and we read every message. Reach out and we'll get back to you.

carter@whitebrotherselectricsupply.com Response within 24 hours · Monday–Friday

Order Support

Questions about tracking, delivery or a missing package? Include your order number and we'll sort it out.

Gear from different brands ships in separate packages, so check every tracking number in your emails before reaching out.


Returns

Free 30-day returns on unused gear in its original packaging. Email us your order number and we'll set it up with the brand.

See our Refund Policy for the details.


Sizing Help

Not sure what size power station, battery or solar setup you need? Send us what you want to run and for how long. We'll help you size it, free.

Quick answers to common questions are on our FAQ page.


Installation

Wiring a cabin solar system, a battery bank or an inverter, or hooking a generator or power station into a house, needs a licensed electrician. Never backfeed a building through an outlet.


Brands & Partnerships

Make gear you think belongs on our shelf? Email us at carter@whitebrotherselectricsupply.com with "Brand" or "Partnership" in the subject line. We answer within 2 business days.


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Get in Touch - Explore Partnership Opportunities

Have a question or need assistance? Interested in becoming an affiliate partner and earning commissions? Our team is here to help with customer support, partnership inquiries, and affiliate program details.